Exclusions
We do not include International or Domestic airfares (unless specified), airport taxes, meals other than those specified in each itinerary, beverages, laundry, excess baggage charge, telephone and other communication charge and all item of a personal nature.
Child Policy : a maximum of 1 (one) child 10 years of age and under is accepted free of charge if sharing a room with 2 (two) adults without an extra bed and meals.

Responsibilities
We can not accept liability for any act or omission whatsoever, whether negligence or otherwise of those airlines, hotels or other providing services in connection with arrangements over which we have no direct control. We act solely as an agent for the companies we represent and disclaim any and all liability for property loss or damage and/or any and all damages directly or indirectly resulting in death or personal injury which may be sustained on account of or arising from, by reason of or while engage in any tour, whether due to the ownership maintenance, use operation or control of any aircraft, automobile, bicycle, boat vehicle, inn, hotel, guesthouse, common carrier, of otherwise, or whether caused by failure of delay or by any transportation company, due to any cause whatsoever during a tour under its management, sponsorship, procurement or otherwise.

Cancellation and refund
Cancellation fees will be levied in accordance with charges imposed by hotel and associated transportation service. All hotel charge minimum on one night rate for 48 hours prior to arrival and full payment for no show or late cancellations. No refunds will be made in respect of sightseeing, accommodation , meal or any other services not utilized.
During peak season, if canceling 45 days before the arrival date, a one night room rate cancellation fee from total room will apply, if canceling 29 days or less to the arrival date, 50% of total room rate will apply, if canceling before 14 days or less prior to the arrival date, full charges will apply. In the event of No-Show, a full No-Show fee will be charged from the total room rate reserved, except when prior specific arrangements have been made with the agent or the hotel.
During low season, a one night room cancellation fee from total rooms reserved will apply if the cancellation notice is received within 8 days before the arrival date.  In the event of No-Show, a full No-Show fee will be charged from the total room rate reserved, except when prior specific arrangements have been made with the agent or the hotel

Terms of payments
Partial or full prepayment may be required for some reservations.
All payment should be settled within 30 days before clients arrive or based on a separate agreement that has been achieved by both parties. All rates are quoted in US Dollar (US$), otherwise mention in other specified currency such as in Indonesian Rupiah.

Payment methods are as follows:
Reservation will proceed after customer has filled out credit card authorization form and received by Our Agency.
Your reservation will be reply at least within 2 x 24 hours. If your reservation by any means not confirmed, our reservation staff will inform to suggest other alternatives. To confirm your reservation we request copy both side of your Credit Cards, Copy of valid Passport Photo Page, fulfill Credit Card Authorization Form and signature which should be send by fax to : 62-361-725489 after you submit your reservation request.

Download our Credit Card Reservation Form - Click here

Please contact us for further questions regarding the payment.

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Airport Transfers
We are pleased to offer a welcoming/meeting service upon arrival to Bali (ask per quotes).
Our representatives will wait at the airport and display signs with guest’s names. All transfers are provided in air-conditioned vehicles accompanied by our professional tour guides.

For more inquiries and information please don't hesitate to contact us - here