Frequent Ask Question - F.A.Q.

Q : Who is Kayuaya?
A : Kayuaya Tours and Travel is a registered travel agent under lisence from a group of PT PLANET JELAJAH NUSANTARA, License. 551.21/1925/I/Disparda.

Q : Why booking with Kayuaya?
A : Kayuaya Tours and Travel can give you the best rate we can offer by hotel villa booking or reservations, and provide with as low as other travel agent could offering for deals and packages to visiting Bali and Beyond in Indonesia.

Q : How to make booking through Kayuaya.com?
A : You can make a booking or just to asking for room availability from our booking form, which could be follow by the product in each hotel, villa, tour, spa, adventure and other packages product.

Q : Is it free for using Kayuaya.com website?
A : Yes, it is. You could browsing and finding the most appropriate product for you to visiting Bali and Beyond in Indonesia.

Q : When your booking will be charge in payment?
A : We will preferred to collect the payment with the cash or credit card in your arrival, or you could make the payment to the hotel/villa directly and bring our voucher booking.

Q : Where should I meet the kayuaya representative?
A : We will always meet our customers in arrival if there's a transfer request from you, or in the hotel/villa as per appointment.

Q : What packages could be offering by Kayuaya?
A : We assured you if Kayuaya Tours Travel could give the lowest rate for deals and packages (subject to the product of hotel, villa, tour, spa) as lowest as other travel agent could offering.

Q : Where the coverage area of Kayuaya?
A : We are coverage for inbound and outbound activities, hotels, villas, travel, tours and packages all around Indonesia, not just Bali, we also bring the other tourism in Indonesia as our destination to serve you, as we have a branch in most capital city in Indonesia, such as Lombok, Borneo, Manado, Komodo, Jogjakarta, Jakarta, Nias, and other city which our branch will growing in the near future in all around Indonesia.

Q : Who the largest market?
A : Our largest market recently beside from worldwide due to internet penetration in global world
unless for now local Japanese, Chinese, the local specific languages content would be available in the near future.

Q : How lowest your rates?
A : Kayuaya Tours Travel will offering you the rates as lowest as could offering by other travel agent in Indonesia

Q : Who is your customers?
A : You could open the reviews pages just for your information recently not all the reviews directly comes from customer displayed now due to the process of website maintenance reason.